Help Centre

Account & Login

Manage account settings, password reset, and profile updates.

Billing & Payments

Subscription plans, payment methods, refunds, and invoices.

Streaming Issues

Buffering, playback errors, and quality adjustments.

Device Support

Compatible devices and troubleshooting steps.

Content Guidelines

Rules for creators and community standards.

Technical Support

App issues, browser errors, and performance help.

Frequently Asked Questions

How do I reset my password?
Click on "Forgot Password" on the login page and follow the email instructions to reset your password securely.
Why is my video buffering?
Ensure your internet speed meets the minimum requirement (5 Mbps for HD). Try restarting your router or switching networks.
How can I cancel my subscription?
Go to your Account Dashboard → Subscription → Cancel Plan before your next billing cycle.
How do I upload content as a creator?
Apply through the Creator Dashboard. Once verified, you can upload and manage your content from your profile.